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About Priority Care
Our Mission
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Our Mission
At Priority Care, we are dedicated to providing high-quality medical services to your patients. Our mission is to improve the health and well-being of your valued patients through compassionate care and enhancing compliance of your personalized treatment plans.
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Our Mission
Our team of experienced medical professionals includes a physician led team of nurses and support staff who are all committed to providing the best possible care to your patients. We work together to ensure that each patient receives the individualized attention they need.
Our Services
Our Services
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We offer a wide range of medical support services with a distinct focus on preventive care. Our Priority Care program has a proven history of improving the management of chronic conditions. Our goal is to provide comprehensive care that addresses all of your patients' health needs.
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Notice of privacy practices
Priority Care Program
Notice of Privacy Practices
Effective Date: September 2, 2024
Our Legal Duty
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
Priority Care Program and its employees are dedicated to maintaining the privacy of your personal health information (“PHI”) as required by applicable federal and state law. The privacy of your health information is important to us, and we are committed to treating and using protected health information about you responsibly. Federal and State laws require us to protect the privacy of your health information and to provide you with this Notice of Privacy Practices, and to inform you of your rights, and our legal responsibilities concerning your health information or PHI, which is information that identifies you and that relates to your physical or mental health condition. We must follow the privacy practices described in this Notice while it is in effect. This Notice takes effect on the date listed above and will remain in effect until we replace it. This applies to all protected health information as defined by Federal Regulations.
We reserve the right to change our privacy practices and the terms of this Notice at any time, as allowed by law. This includes the right to make changes in our privacy practices and the new terms of our Notice effective for all health information that we maintain, including health information we created or received before we made the changes. Prior to a substantial change to this Notice related to the uses or disclosures of your PHI, your rights, or duties, we will revise and distribute this Notice.
Permitted Uses and Disclosures of Protected Health Information
The following are examples of the types of uses and disclosures of your protected health information that are permitted under HIPAA. These examples are not exhaustive but are meant to describe types of uses and disclosures that may be made of the health information that is collected, recorded, and provided by healthcare professionals involved in your care.
Disclosure to You: Although your health record is the property of Priority Care Program, we must disclose your Protected Health Information to you, or someone who has the legal right to act on your behalf. You have the right to obtain a paper copy of this Notice of Information Practices upon request, inspect and copy your health record, and amend your health record. You may also request an accounting of the disclosures of your health information, request communications of your health information by alternative means or at alternative locations, and request a restriction on certain uses and disclosures of your information. You may revoke your authorization to use or disclose health information except to the extent that action has already been taken.
Disclosure for Treatment: Your Protected Health Information may be used or disclosed to provide, coordinate, or manage your healthcare and any related services. We may disclose your PHI to a physician or other healthcare provider providing treatment to you. For example, we may disclose medical information about you to physicians, nurses, technicians, or personnel involved with your care. It is a means of communication among the many health professionals who contribute to your care and may also be used for medical research, public health improvement, and education purposes.
Disclosure for Payment: Your protected health information may be used and disclosed to obtain payment for your healthcare services. For example, we may send a bill to you or a third-party payor for the rendering of services by us. The bill may contain information that identifies you, your diagnosis, and the procedures and supplies used. We may need to disclose this information to insurance companies to establish insurance eligibility benefits for you. We may also provide your PHI to our business associates, such as billing companies and claims processing companies, that process our healthcare claims.
Disclosure for Healthcare Operations: We may use or disclose your Protected Health Information in order to support the business activities and operations of Priority Care Program. Any use or disclosure would involve the minimum necessary information to do the job, to the minimum number of people, and only to those who have signed a written agreement to comply with HIPAA’s Privacy and Security restrictions protecting your health information. These activities include, but are not limited to, technical support, quality assessment, improvement activities, and other business operations. We may also provide your PHI to accountants, attorneys, consultants, and others to ensure compliance with applicable laws.
With Your Authorization: You may give Priority Care Program written authorization to use your health information or to disclose it to anyone for any purpose. If you give us an authorization, you may revoke it in writing at any time. Your revocation will not affect any uses or disclosures permitted by your authorization before your revocation.
If Required By Law: Priority Care Program may use or disclose your protected health information for law enforcement purposes if required by law. The use or disclosure will be made in compliance with the law and will be limited to the requirements of the laws. You will be notified, if required by law, of any uses or disclosures.
People Involved in Your Care: Your protected health information will be available to those people you identify as being involved with your care or payment for care unless you object. Those involved with your care could be family members, friends, or other individuals you identify.
Public Benefit: We may use or disclose your protected health information as authorized by law for the following purposes deemed to be in the public interest or benefit: reporting abuse, neglect, or domestic violence; compliance with court orders; responding to law enforcement officials, and other similar purposes.
Disclosures Requiring Written Authorization
Not Otherwise Permitted: In any other situation not described under the “Public Benefit” section above, we may not disclose your PHI without your written revocable authorization.
Psychotherapy Notes: We must receive your written authorization to disclose psychotherapy notes, except for certain treatment, payment, or healthcare operations activities.
Marketing and Sale of PHI: We must receive your written authorization for any disclosure of PHI for marketing purposes or any disclosure which is a sale of PHI.
Your Health Information Rights
Access: You have the right to receive a paper copy of this Notice of Privacy Practices upon request. You have the right to look at or obtain copies of your protected health information, with limited exceptions, for as long as we maintain your medical record.
Restrictions: You have the right to request that we place additional restrictions on our use or disclosure of your protected health information for the purpose of treatment, payment, or healthcare operations, except for emergencies.
Alternative Communications: You have the right to request that we communicate with you about your protected health information by alternative means or at alternative locations.
Amendment: You have the right to request that we amend your protected health information for as long as we maintain your medical record if you believe it is incorrect or incomplete.
Disclosure Accounting: You have the right to receive a list of instances in which Priority Care Program or our “Business Associates” disclosed your protected health information during the six years before your request date.
Notice of Breach: You have the right to be notified if we or one of our business associates become aware of your unsecured PHI.
For More Information or to Report a Problem
If you have more questions and would like additional information, you may contact the Privacy/Compliance Officer at the address listed below or at the phone number provided.
If you believe your privacy rights have been violated, you may file a complaint with the Priority Care Program Privacy/Compliance Officer at the address listed below, or with the Office for Civil Rights, US Department of Health and Human Services. There will be no retaliation for filing a complaint.
Contact Information
Priority Care Program
Privacy/Compliance Officer
2868 Acton Road,
Vestavia, AL 35243
Phone: (205) 855-5884
This notice is effective September 2, 2024.
Priority Care Program - Notice of Privacy Practices v1.1 (docx)
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